World-class service desk
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Fully Managed IT Support
Managed IT support company in Kent
Choosing fully managed IT support means that you can concentrate on doing what your business does best, knowing that you’ve got full IT backup from the experts.
We’ll keep your staff connected so they can be more productive – we offer a guaranteed 15-minute response time for critical staff issues. And our proactive approach means that we spot potential problems before they happen.
We’re passionate about helping companies in Kent and the South East achieve success and stand out from the crowd through IT.
What is WorkTogether?
WorkTogether represents the pinnacle of managed IT services and support. We have uncompromising, high standards to provide the best customer experience possible. It is perfectly balanced to offer essential daily IT support whilst other, dedicated teams help your business focus on the ‘bigger picture’. They continuously review your technology and strategy to maximise business success.
Moving to a new managed IT support provider needn’t be a headache
Changing your managed IT support company may seem daunting, but Select Technology’s on-boarding process has been perfected to ensure the transition is smooth and seamless with minimal disruption to your business.
What’s included with WorkTogether fully managed IT support?
Analytics team to continuously monitor and problem-solve
- A truly proactive team that analyses and monitors your network, devices and connectivity to prevent issues
- Constant service improvement, with a single mission: ‘knowing what we know now, how could we have prevented this incident from occurring?’
Technology alignment
- Your Technical Account Manager will meet with you monthly to make sure you are happy with our service and to review your IT plans
- Our Quarterly Technology Assessments will help you minimise security risks and optimise your IT infrastructure for long term success
IT security to keep you protected
- Comprehensive IT security solutions to mitigate the risk of malicious attacks
- Anti-virus software and cybersecurity software
Training
- Best in class end-user training and workshops, including monthly in-person training sessions for Microsoft 365 applications (such as Excel, Teams, PowerPoint).
- Regular testing of your staff against security attacks (phishing, ransomware, viruses)
Full staff and device coverage
- All your IT infrastructure is covered, from laptops and mobile devices to servers
- We also include unlimited user installations to support your business as it changes and grows
Our promise to you
- Deliver World-class IT service and support
- Deliver a truly proactive service
- Make your business more efficient
- Add more value to you and your customers
- Make you more secure
- Provide continuous strategy
WorkTogether Companion
Need extra support for your internal IT team?
WorkTogether Companion delivers all the benefits of WorkTogether whilst complementing and seamlessly working with your in-house IT staff.
Tech consultancy
Want to achieve business success through technology?
Our team can provide expert advice and industry-leading knowledge to help you and your business realise your goals through IT.
