Client hub
If you’re an existing client of ours then you’re in the right place. We have made it really easy to get in touch with our team if you have an IT issue. There are a few different options…
IT Support Panel
We’ve made it easy peasy to get hold of us if you’re having an IT issue or need our assistance with IT Support Panel. You can use it to quickly and easily log a ticket with our service desk directly from your desktop – simply open it up by clicking the symbol in your system tray. You may be prompted to verify your email address the first time you log a ticket.
Watch our handy guide on how to use the IT Support Panel:
You can also download the IT Support Panel on your mobile Just search for “ITSupportPanel” in the Google Play Store or Apple App Store.
This will automatically create a ticket, ready for one of our skilled engineers to work on.
Call
This will get you through to our triage team, who will be able to log a ticket for you and dispatch it to one of our helpful engineers.
We love to hear what you think
We are always looking to improve our service to give you the best possible customer experience. To achieve this we will send you a feedback form when a support ticket is closed asking you to rate the assigned engineer on the quality of their service. Please be honest (however painful), it really helps us to improve the experience we give to you.
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