11 Jul 2020
An outstanding Service Desk
Exceptional customer experience is at the centre of everything we do and it certainly shows on our Service Desk.
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29 Jun 2020
Microsoft Business Voice: VoIP calls from Teams
Business Voice is an add-on for Microsoft 365 and Office 365 plans available for SMEs. Suitable for all companies with up to 300 users, this enterprise-grade solution combines audio conferencing, call plans (Microsoft’s or import your own) and a complete phone system.
23 Jun 2020
Why do SMEs need to automate?
Everywhere we look these days, automation is making a mark. From Alexa and Google Home in our homes to ‘big data’ and the ‘internet of things’, smart automation is transforming our world...
15 Jun 2020
Choosing an MFA Solution
By now I'm sure you're all familiar with the terms "MFA (Multi Factor Authentication), 2FA (Two Factor Authentication) or Strong Authentication" over the last few years, for those of you that aren’t these are largely the same thing (there are some technical & semantical differences but for simplicity let's not get into those) in that they support your traditional Username & Password
4 Jun 2020
The Dark Web: What is it?
The dark web is term that is used often in the news, when you hear about data breaches and in films used by clandestine groups, but do you really know what it is?
19 May 2020
Mental Health Awareness Week
It is Mental Health Awareness Week, and I thought that this would be a great opportunity to share what Select Technology have done, are doing, and plan to do.
7 May 2020
Mobile alerts when a key contact emails you
How to use Microsoft Power Automate to send you a mobile alert when you get an email.
7 May 2020
Microsoft Teams: Backgrounds are the way forward
Microsoft Teams has had the ability to have blurry backgrounds for some time now, and this has been a really useful feature. However, if you are a user of Teams, you will have jealously been watching Zoom wondering when you will be able to set custom backgrounds. You have had the fun of blurring your background, but come on its backgrounds that you want to change!
20 Apr 2020
PSTN: Whats that?
PSTN or Public Switched Telephony Network is the traditional (landline) system providing telephone connectivity since the 1800's using a mixture of underground and over ground copper wires.
16 Apr 2020
Security Tips For Working From Home (WFH)
As you're probably all bored of hearing by now, Working From Home/Remotely is the new norm for pretty much anyone that can. For those of us who've been doing this for a number of years we can kind of take this for granted asking ourselves "What's the big deal?". It's actually been a recurring point of conversation amongst my colleagues friends and family and it got me thinking, initially all the talk has been...
27 Mar 2020
Working from home: A day in the life of a work at home parent!
Firstly, allow me to introduce myself, I am a new member of the Marketing team. I’ve worked in both B2C and B2B businesses, but for a long time I was a stay-at-home parent for two “interesting” boys (5 and 7 years old). So, heading back into the workplace was a daunting prospect! It very much looks like I chose an interesting point in time to come back too.
27 Mar 2020
Working from home
Working from home is becoming the new normal during the Coronavirus (COVID-19) pandemic, and we are all learning to adapt to these new conditions. At Select Technology we have always prided ourselves in our ability to support our clients, ensuring that we are able to keep them connected, reducing any difficulties, and assisting them in their...
