Is Your IT Support Like a Leaky Boat?
I wrote a thought provoking blog back in August called the “The IT Service Value Paradox – “How not calling your IT Support Company is actually better value for you..
I wrote a thought provoking blog back in August called the “The IT Service Value Paradox – “How not calling your IT Support Company is actually better value for you..
I was recently speaking at a Microsoft-sponsored Azure workshop held at Select Technology. Talking to the customers it become clear very quickly that lots of them struggle with inflexibility and lack of scalability within their current IT infrastructure...
Documentation is a vital part of what we do as a Managed IT Service Provider. Customer intelligence is finding out things like how customers use applications, their experiences, and personal preferences – whilst ensuring that we can easily access the information in a secure manner.