Businesses are always trying to improve their customer service. But what about the Customer Experience? The past few decades have seen processes get smarter with customers demanding (and expecting) more, faster, with even better customer service.
In today’s ever shifting business landscape, can anyone afford to remain stuck in the mud, sluggish and constrained?
At the end of March we were very excited to get suited and booted for a night out to celebrate our Service Desk Engineer, Thomas Lovegrove being being named a finalist in the Service Desk Analyst category.
Our Golden Rules are a quick and easy start to protecting your organisation from the cyber criminals.
This year’s theme for International Women’s Day is #BreakTheBias. I spoke to Alex about her journey, from choosing an education in IT, to what it’s like working in a male dominated industry and how she feels about her flourishing technical career.
I’m sure like us you are all feeling saddened, anxious and a bit helpless about the news of the war that has broken out in Ukraine in the past week. Our thoughts are very much with the Ukrainian people at this awful time, including the many Ukrainians who work for several of our clients.
When you hear ‘cyber security’ you may start to nod off – unless you’re me! But the fact is cyber security is essential for business.
Today is a day like no other. Firstly, it's Valentine's Day, a day to show those that we love, what they really mean to us. Secondly, and more importantly (in my opinion) it's National Clean Out Your Computer Day!
There are a few different names this blight goes by with 'Cat Phishing' and 'Romance Scams' being the most common. Let’s talk about what these are, how they work and how you could help yourself return those criminal Valentine’s to sender.
OSINT is an acronym for Open Source Intelligence. Essentially gathering and using information freely scattered about the interweb. How could this help a business in terms of Cyber Security?
The New Commerce Experience (NCE) from Microsoft is now live, this changes how you purchase Microsoft Agreements making the process simpler and allowing us to better meet your needs. Since we last updated you, there has been a few changes and we now have more information to share, and questions to answer.
Microsoft agreements for Microsoft 365 Business Basic, Microsoft 365 Business Premium, Office 365 E1, Office 365 E3, Office 365 E5, Microsoft 365 E3 are changing, simplifying the process and allowing us to better meet your needs.
