A guaranteed 15-minute response
Don’t take our word for it, we consistently score over 98% from our customer satisfaction survey, and we have held 100% for 30 days in a row 5 times in the last 12 months!
IT support in Kent
A family run IT support provider in Kent
As a Kent based IT support provider, we have supported the long-term success of businesses across Kent, thanks to an innovative approach to IT support. Our IT support is based on a strategic, collaborative approach that offers value for money without impacting quality: delivering maximum efficiency for our clients every time.
Select Technology winners of the Excellence in Customer Service 2020/21 award.
Could your IT support be better?
There are lots of reasons why you might be searching for a better IT support provider in Kent, whether that’s poor response, communication breakdown, lack of strategic development or you have out grown your current provider, at Select Technology we provide:
Proactive IT monitoring
We continually analyse and monitor your IT. This means that major issues rarely surface. We also regularly work with you to make sure that your IT requirements are being matched and are future proofed.
Advanced cyber security
We take a proactive approach to security, we apply the most appropriate tools and policies to protect your business, including dark web monitoring, anti-virus, malware, and training.
If the worst should happen we back-up your data in highly-secure data centres.
Technology Consultancy
Our Technical Account Managers will meet with you regularly to understand your needs, learn about your business, and map out your digital future.
This is a unique service that allows us to truly understand your business.
Solutions based on your business needs
We pride ourselves on understanding our clients business. We delve into your process, your pressure points and your needs. This allow us to support you better, offering productivity solutions, advice and contacts.
Our services include:
WorkTogether IT Support
The pinnacle of IT managed services. We have uncompromising, high standards to provide the best customer experience possible.
Professional services
Our Professional Services team follow tried and tested IT consultancy processes to ensure your IT project is planned, managed and deployed efficiently and effectively.
Cyber Security
We assess your business to understand your security needs, providing you with a comprehensive service to protect your organisation from cyber security threats.
Adam is fab! He went above and beyond to help me with all my problems – he was very patient with me as I am a technophobe – so helpful and really nice to talk to – can’t sing his praises enough – fantastic service
Client Feedback
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The benefits of IT Support from Select Technology
World-class service desk
We guarantee a 15-minute response time for critical issues.
Technology Consultant
Regular executive consultations will enable your business to succeed through technology.
Security
We will keep you protected with the latest and greatest security tools.
Training
We will provide Microsoft training and immersive workshops to your team.
Analytics Team
They continually analyse and monitor your IT environment to problem-solve.
Technology Alignment
We use the best tools to mitigate risk through best practice adoption.
“Excellent- fast response and knowledgeable solution delivered with a sense of humour which is always refreshing – many thanks for your help”
CLIENT FEEDBACK
Our promise to you. We will:
- Deliver World-class IT service and support
- Deliver a truly proactive service
- Make your business more productive,
- efficient and effective
- Add more value to you and your customers
- Make you more secure
- Provide continuous strategy
Why Select Technology?
With over 30 years experience, we understand the needs of the client, cutting through the jargon and technological distractions, digging deeper to understand your challenges, objectives, constraints and opportunities to pinpoint the solutions that will work for you.
In most cases, a bespoke service is a better service. We take the core components of excellence and apply them in a way that drives success for your individual needs, providing you with a unique service.
Little wonder that we stand apart from our competitors.